Contact Us Dear User
Thanks for your love and support of BigGo. We're not shopping site but product search engine. BigGo provides product search service and do not sell or buy product.
You are welcome to contact us for any questions or comments, and we will reply back soonest. Thank you
Your sincerely, BigGo
* Subject
Select
Cooperation
Search Engine
Advertising
Apply for job
Suggestion and others
Delete account
Copyright Infringement Notification
To shorten processing time of your question, please attached “order screenshot, order date and order number“ for cashback tracking request
* Types of search queries
Select
Incorrect order/cashback reward on Cashback Overview.
Missing order/order does not show up on Cashback Overview.
Order status is under verifying for a long time on Cashback Overview.
Others
* Does the order over confirmed/credit time?
Please noted: Order information is not a real-time display. The order verification, credit time varies among each merchant. For more details, please visit
Cashback Available Merchants .
* Path to purchase
Select
From (BigGo) PC website to e-Commerce platform website
From (BigGo) Mobile website to e-Commerce platform website
From (BigGo) Mobile website to e-Commerce platform APP
From BigGo APP to e-Commerce platform website
From BigGo APP to e-Commerce platform APP
* Purchasing process
Select
Search the product on BigGo and click product link to place an order
Click merchant's link from BigGo homepage then place an order
Click product link to merchant's website from Top Hits page then place an order
Place an order on the product page from My Favorite page
Go to merchant's webiste then turn on 'BigGo Helper Comparison tool'
* It will link to Shopee APP when you click the product of Shopee Mall. For the product of other merchants that will link to the merchant's website, and we are not able to recognize reward if you place an order from other merchant's APP since it is not traceable.
* Did you click the link and checkout at the same page?
* It will embed tracking number when click BigGo's link. If you place an order by opening another page, the order will not be able to track.
* Did you place more than 2 orders continuously at the same page?
* You need to click link again from BigGo when place each order. If you place more than 2 orders at the same page, we will only recognize first order.
* Did you exit the website during place an order?
* If you close the browser, it may lose the tracking number then could not track the order accordingly.
* Didn't you perform any action on the website for more than 30 minutes?
* After 30 minutes of inactivity, it is not able to track due to cookie expired
Upload order screenshot (This is required field if you want to inquire the order)
* Supported image formats:PNG / GIF / JPG.We can't track your order if you don't provide order screenshot.
* Feedback
* Please describe your thoughts or suggestions
* The Role
Select
PHP Full-Stack Engineer Python Developer Android Developer (Kotlin) Front-End Developer (JavaScript)
* Resume
Please attach your resume.
Upload Resume
Additional Information
Please add any additional information you’d like us to consider (LinkedIn, Github, online portfolios, etc.).
Upload screenshot
* Supported image formats:PNG / GIF / JPG.
To shorten processing time of your question, please attached “order screenshot, order date and order number“ for cashback tracking request
* Did you place more than 2 orders continuously at the same page?
* You need to click link again from BigGo when place each order. If you place more than 2 orders at the same page, we will only recognize first order.
* Did you exit the website during place an order?
* If you close the browser, it may lose the tracking number then could not track the order accordingly.
* Didn't you perform any action on the website for more than 30 minutes?
* After 30 minutes of inactivity, it is not able to track due to cookie expired
* Upload order screenshot(訂單截圖須包含『訂單編號』、『已完成狀態』、『總金額』)
* Supported image formats:PNG / GIF / JPG.We can't track your order if you don't provide order screenshot.
Feedback
* Please describe your thoughts or suggestions